How to Fix Galaxy S21 Touchscreen Issues

Table of Contents

Are you experiencing touch screen issues on your Samsung Galaxy S21, S21+, or S21 Ultra? Is your device’s touch screen slow or unresponsive? Don’t worry, we’ve got some fixes for you.

Tips to Fix Galaxy S21 Touchscreen Issues

1. Force restart your phone

A random software glitch can cause the touch screen to freeze and become slow or unresponsive. Performing a force device restart can often resolve the issue. To force restart your phone, follow the steps:

Press and hold the side button and volume down key together until thePower Menuappears.
When thePower Menuappears, tap the “Power Off” or “Restart” button.

Once the device reboots, check if touchscreen works. If not, then proceed on to the next solution.

2. Wipe clean your phone screen

If there’s dust, oil, liquid, or dirt on your phone screen, it may fail to respond to your touches. Take a soft and dry cotton cloth and carefully wipe the screen. After that, check if the issue has resolved. If not, proceed to the next solution.

3. Change or remove the screen protector

Sometimes a screen protector can be the cause of the problem. If you are using a cheap or unsupported screen protector, it may lead to touch issues. Try replacing or removing the screen protector and see whether the issue is fixed or not. If not, try the next solution.

4. Improve touch sensitivity

The use of certain screen protector can impact the screen sensitivity and cause touch issues. Try increasing the touch sensitivity of the screen and see if that resolves the problem. To enable touch sensitivity, follow the steps below:

Go to Settings
Tap onDisplay
Tap theTouch sensitivityand toggle toOn

5. Enable safe mode

Some third party or faulty app may be the cause of the touch issue. Try enabling safe mode and see if the issue resolves. If it does, then it’s most likely a third party app that was causing the issue. Identify the problematic app and remove it from your device.

To turn on safe mode, follow the below steps:

Press and hold on the power button until you see thePower officon
Press and hold on the Power off icon until you see theSafe Modeicon
Tap on theSafe Modeicon to reboot your phone in safe mode

6. Wipe system cache partition

A corrupted system cache partition can cause all kinds of problems including the touch issue. Try clearing the cache partition and see if that fixes the touch issue. To clear the system cache partition, perform the following steps:

Turn off your phone
Connect your phone to the PC via USB
Wait until the message shows your phone is being charged
Press and hold theVolume Upkey and thePowerkey.
Continue to hold both keys until Android Recovery menu options appear
Press theVolume downkey and navigate toWipe cache partition
PressPowerkey to select
Press theVolume downkey to highlightYes, then press thePowerkey to select
When the process is complete,Reboot system nowis highlighted
Press thePowerkey to restart the device

7. Update software

If there is some bug causing the touch screen problem, updating software can solve the problem. To update software, use the following steps:

Go toSettings
Tap onSoftware update
Then tap onDownload and install to download and install the update

8. Reset all settings

Over time, you will be fiddling with different settings. If something goes wrong somewhere, your phone screen can become unresponsive at times. So, reset all settings and check. To do this use the following path:

Go toSettings
Tap onGeneral management
Tap onReset
Tap onReset all settings
Tap onReset settingsbutton
Type in the passcode if prompted
TapResetto confirm the reset

9. Factory reset your phone

If the above tips did not work, you can go for factory reset and restore your device to its original settings. But before you do so, back up all your important data as the procedure will erase them and you won’t be able to recover the data back. To do a factory reset, perform the following steps:

Go toSettingsfrom your home screen
TaponGeneral management
Tap onReset
Tap onFactory data reset
Scroll down and tap on theResetbutton
Tap theDeleteallbutton to proceed with the reset

Alternatively, if you are locked out of your device, you can use another method to perform the reset. Here’s how to do that.

Turn off your device (Press and holdPowerbutton andVolume downkey together until thePower Menuappears, then tap thePower offto turn off the device)
Connect your phone to the PC via USB
Wait until the message shows your phone is being charged
Press and hold the PowerandVolume Upkeys for few seconds
When the device logo is displayed, release the keys and wait until the Recovery menu appears
Use theVolume Downkey to highlight and select “Wipe data/factory reset“
Press thePowerkey to select the option
Use theVolume Downbutton and highlightFactory data resetoption
Press thePowerkey to proceed
After the factory reset completes, you will see the recovery menu again
Select “Reboot System Now” and pressPowerto restart the device

Conclusion

If the problem still persists after trying all the above tips, the problem is most likely a broken screen digitizer or a defective hardware component. Visit your local Samsung care center for further diagnosis and assistance on the issue.

How to Fix Galaxy S21 Touchscreen Issues | Slashdigit (2024)